Client Services

Pharmacy

Our commitment to your pet's health is reflected in our fully stocked in-house pharmacy. When it comes to prescription medications, accurate dosage and administration is of the utmost importance. As your pet's prescribing veterinarian, you can trust that when you fill prescriptions at our pharmacy your companion will receive the right medication, at the right dose, in the right form as quickly as possible. We will also provide you with detailed instructions on the medication's use, discuss any side effects or interactions and even administer the first dose for you if possible.

At our Inver Grove Heights pharmacy, we maintain a comprehensive inventory of pharmaceuticals, vitamins, shampoos, flea and tick control products and heartworm preventatives to meet your pet's needs. We also carry Science Diet and Royal Canin prescription pet food.

Microchipping

A lost pet is a frightening situation, often with devastating consequences. Studies have shown more than 10 million pets get lost each year and approximately 90% of those found would not have been returned to their owners without some form of permanent lost pet identification.

This is why the team at Inver Grove Heights Animal Hospital considers microchip pet IDs a fundamental way to protect your pet and an important part of responsible pet ownership. We use AKC Reunite's ISO Indigo microchip system. Each microchip registers the animal with a unique identification number, which is filed in a database with your contact information. The contact information can be updated any time, and it is important to remember to do so whenever your information changes. If your pet is lost, the microchip can be scanned by animal control officers, at shelters, and at veterinary hospitals in the U.S. and in many foreign countries.

This safe, reliable, and permanent pet identification takes less than 10 seconds to implant and can save you and your pet days, weeks, or more of fear and anguish.

Behavioral Counseling

Behavior problems are the number one reason that owners give up a pet. Inver Grove Heights Animal Hospital offers hour-long behavior counseling for limited behavioral issues. The hospital refers cases that involve severe aggression to behavior specialists elsewhere.

Health Certificates

We provide Interstate and International health certificates. We ask that you investigate your destination's requirements prior to your appointment. Many countries require Rabies titer testing and microchipping. We are able to provide these services for your pet.

Because each destination country has different requirements for your pet's entry, you are responsible for supplying the list of requirements that need to be met for traveling; we can only accommodate the guidelines you provide. Inver Grove Heights Animal Hospital cannot assume responsibility for ensuring all the requirements are met for your situation and cannot be held responsible for quarantine, denial of entry, or costs incurred due to unfulfilled requirements for your pet.

You can find a list of pet-friendly hotels at www.petswelcome.com.

End-of-Life Planning

For many pet owners, even thinking about their pet's final days is difficult and emotional. Our animals are a part of our family. It is this strong bond, born from years of loyal companionship, that makes this time particularly hard to bear.

We encourage you to talk with our veterinary healthcare team about our crematory services, make key decisions ahead of time, and ask us to add this information to your pet's record before it becomes urgent. Taking the time to plan, as challenging as it may be, will lessen the pain and stress for you and your pet.

All of us at Inver Grove Heights Animal Hospital will do our best to help you prepare for these important issues with the compassion and sensitivity they require.